Welcome to www.johnjohny.com. This website is owned and operated by Canvas Cut Limited. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following Terms of Use:

General terms

The content of this website is for your general information and use only. It is subject to change without notice.

No warranties

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

This website is provided “as is” without any representations or warranties, express or implied.  johnjohny makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, johnjohny does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Limitations of liability

johnjohny will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Reproduction

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without johnjohny’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand.

Customer account

Customers are responsible for maintaining the confidentiality of their account and password for restricting access to their computer, and agree to accept responsibility for all activities that occur under a customer’s account or password. For those who are under 18 years old, they must have their parent or guardian’s consent to use johnjohny.com. We reserve the right to refuse service, terminate accounts, or cancel orders at their sole discretion.

Packages

Customers are bound by the terms of johnjohny packages to which you sign up to at the time of purchase and agree that your subscription will be automatically renewed each month at the end of your payment plan until such time as you cancel your subscription. A subscription may be cancelled at any time by contacting johnjohny at [email protected] or by using the Contact Us feature on johnjohny.com. No subscription payments are refundable.

Guarantees & returns

UNLESS OTHERWISE EXPRESSED, JOHNJOHNY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

That said, johnjohny does have a Fit Guarantee. If your garment doesn’t fit for any reason, we’ll pay for it to be altered at a johnjohny approved alteration service. If the garment is not able to be altered, we’ll remake it. In instances where a garment is remade, the customer must return the faulty garment to johnjohny.

johnjohny may issue a refund at its sole discretion and only in the instance that faulty garment has been returned to johnjohny. johnjohny reserves the right to offer the customer a store credit to the value of the purchase.

Customisation

Customisation on johnjohny.com was created to allow customers to customize their clothing orders (e.g. changing fabric colour and type, adding monogram, etc). However, it should be noted that items customised on johnjohny.com do not necessarily represent an exact image of how the clothing and the finished product may differ slightly in appearance to the image represented on the website.

Blogs, social media, etc

We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner.

Contact information

If you have any questions or comments about these our Terms of Service as outlined above, you may contact us by using the Contact Us feature on the johnjohny.com website or by emailing us at [email protected]

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